Courage • Creativity • Resilience • Respect


Avenues College has a B-12 Student Wellbeing team who offer a wide range of services and support for students, staff and families.

The Head of Wellbeing B-12 and Student Wellbeing Leaders are located in Student Services.

The Wellbeing team promotes health, wellbeing and school and community connectedness.

Building on the College values of Respect, Resilience, Creativity and Courage , the Wellbeing team promotes:

  • a safe environment that builds respectful & healthy relationships, emotional and social wellbeing  
  • active participation in decision-making
  • partnerships with health and community services which improve access to timely services and support
  • linking children and young people and their families to services and resources
  • school capacity-building programs that address student health and wellbeing, student connectedness participation and pathways, parental and community engagement
  • whole-of-school initiatives that improve mental health, social and emotional wellbeing and reduce risk factors for ill-health.

The Wellbeing team provides a safe space for children and young people and families  to access a broad range of information which supports mental health and wellbeing, as well as access to school support staff and to specialist health, government and non-government services.

The Wellbeing team links with the College Community Centre to strengthen family relationships and provide family support to our College community.

The B-12 Student Wellbeing team consists of:

  • Narelle Christiansen - Head of Wellbeing B-12
  • Rebecca Roberts - Student Wellbeing Leader R-6  
  • Mike Haynes - Student Wellbeing Leader 7-12, and all AITSI & EAL/D students
  • Magdalena Moise - Director of Inclusion & EAL/D   
  • Bron Jory - Pastoral Care Worker 

How to make an Appointment with a member of the B-12 Student Wellbeing team

Students can arrange an appointment with a member of the B-12 Student Wellbeing team via the Wellbeing Centre (Student Services).  Student access to the Wellbeing Centre is through the Northern Courtyard. 

Parents/caregivers/guardians are encouraged to seek support from the B-12 Student Wellbeing team by contacting the College on 8261 2733.   Parents/caregivers/guardians can be directed to the Wellbeing Centre.

Making a Student Report

Students  R-12 can report issues or concerns (including bullying & cyber-bullying), to their classroom teacher, Care Group teacher, subject teachers, support staff, Student Wellbeing Leaders, Community Development Coordinator and members of the College Leadership team.

Students  7 to 12 can also report issues (including bullying and harassment, conflict between peers, or concerns of a personal nature) by requesting a Student Report form from support staff in the Wellbeing Centre (Student Services).  Your report is passed on to the relevant Wellbeing team member for appropriate follow up.

Reporting of an incident should occur as soon after the incident as possible. This gives the College the best opportunity to appropriately follow up the incident.

Out Of Hours Support

If support is required out of school hours and during school holidays for any wellbeing issues, options include:

  • If urgent, contacting 000 or presenting to your local hospital emergency department;
  • Making an appointment to see your family doctor or GP;
  • Contacting a specialist service such as headspace or CAMHS (Child and Adolescent Mental Health Service);
  • Lifeline – 13 11 14
  • Kids Helpline (for young people up to 25 years of age) –  1800 55 1800
  • Beyondblue –1300 22 4636 or (online chat support)
  • Eheadspace (online counselling service for young people 12-25) –
  •  Office of the eSafety Commissioner -